Sustainability Report 2023
SM Investments publishes its latest Integrated Report which communicates the value of sustainable business practices and how these are embedded in stories on development, innovation, care and community. The report is a balanced reflection of our company’s value creation process and the progress our ecosystem of businesses have made in advancing the United Nations Sustainable Development Goals.
Financial Report 2023
The management of SM Investments Corporation and subsidiaries (the group) is responsible for the preparation and fair presentation of the consolidated financial statements including the schedules attached therein.
We Are SM
Our Vision
It is our vision to build an ecosystem of sustainable businesses that are catalysts for responsible development in the communities we serve.
We are committed to partner with our host communities to provide a consistently high standard of service to our customers, look after the welfare of our employees and deliver sustainable returns to our shareholders, at all times upholding the highest standards of corporate governance and environmental stewardship in all our businesses.
Our Commitment to Our Customers
Serving customers has been at the heart of our business for 65 years. At SM, we are proud to have grown from a single shoe store to where we are today. Millions of Filipinos count on us daily and we look forward to serving more as we continue to expand across the nation.
Our success is based on understanding our customers’ wishes and then meeting their every expectation. SM’s many stores, wide range of products and dedicated staff all strive to live up to this standard. In fulfilling our customers’ needs, we improve lives. In turn, we ourselves grow and improve the way we do our businesses.
We never take our customers’ loyalty lightly. Instead, we do everything we can to earn it.
What We Stand For
Drive and enthusiasm, entrepreneurship, leadership, integrity and teamwork are the values that guide us every day.
When we work together as one SM team, we provide the best possible experiences for our customers.
Drive and Enthusiasm
We show up, we get things done and we make it happen.
Leadership
We always consider the wider good – we’re here to make things better.
Integrity
We do the right thing even if no one is looking.
Teamwork
We work as a team guided by family values.
Entrepreneurship
We find the places there’s a problem to be solved – and seize the opportunity.
Our Businesses
Our businesses work together as an ecosystem that serves our customers’ needs. With a diverse portfolio spanning retail, property development banking and more, we aim to provide a comprehensive range of products and services that cater to their needs, fostering convenience, innovation and sustainable growth.
Retail
Journeying with Our Customers
Our network of retail businesses spans our 74 Department Stores, 1,646 Specialty Stores, 65 Supermarkets, 54 Hypermarkets, 1,692 minimarts and other e-commerce formats, making us one of the largest players in the industry.
This year, The SM Store, SM Markets and Toy Kingdom have been recognized for their exceptional customer service, solidifying our commitment to delivering outstanding experiences. We are grateful for the unwavering support of our customers, who have been with us throughout our journey and continue to appreciate our dedication to serving them.
Properties
Aspiring with Our Customers
Tracing our entrepreneurial and customer service roots from retail, we have successfully built our business into various sectors of the property industry. Through our 85 malls and 22 lifestyle cities to 10 hotels, 8 convention centers and trade halls and 18 offices, we continue to innovate and create spaces that meet our customers’ evolving needs and aspirations.
In expanding our property portfolio, we remain committed to sustainable development to positively impact the environment and communities we serve. With an extensive landbank of 2,324 hectares strategically located in emerging progressive cities, we are well positioned for future growth.
Banking
Partnering with Our Customers
Our banks are committed to partnering with our customers to support them with their financial goals. We take pride in serving the banking needs of Filipinos, particularly small businesses, contributing to the growth of the Philippine MSME sector. We do all these as we strive for financial inclusion by empowering the unbanked and increasing access to financial services.
BDO is the largest bank in the country and has the largest distribution network, with more than 4,800 ATMs nationwide and 1,720 operating branches and offices. BDO Network Bank has 500+ branches in provinces, while Cash Agad has 9,700+ partners in remote areas.
China Bank continues to provide financial assistance to expanding businesses effectively through its 648 branches and 1,069 ATMs nationwide.
Portfolio Investments
Evolving with Our Customers
We make strategic investments in high-growth sectors in the Philippines, in companies that benefit from being part of the SM ecosystem. We aim to deliver substantial value for all stakeholders. Today, our portfolio has evolved through our diverse but related investments in logistics, renewable energy, commercial property, food manufacturing, leisure and mining.
With a commitment to elevating industry standards and contributing to the dynamic growth of our nation, we continue to make an impact across multiple sectors.
Our Business Footprint
- Retail
- SM Prime
- BDO Unibank
- Chinabank
- Portfolio Investments
Our Finacial Highlights
Our businesses work together as an ecosystem that serves our customers’ needs. With a diverse portfolio spanning retail, property development banking and more, we aim to provide a comprehensive range of products and services that cater to their needs, fostering convenience, innovation and sustainable growth.
Financial Performance at a Glance
Php 77.0bn
Net Income
Php 616.3bn
Revenues
Performance Review
in Php billions