SM Clark’s SM Buddy Program, an efficient virtual shopping assistant, recently won the Highest-rated Nomination of the Year for all Philippine entries at the prestigious Asia-Pacific Stevie Award. It also won the prestigious Gold Asia-Pacific Grand Stevie Award for the Most Valuable Corporate Response during the pandemic.
The program also won an additional Bronze Stevie for Most Valuable Service under the new COVID-19 Response category. This brings the total number of Stevie Awards won by SM Supermalls in the Philippines and SM China to 13 awards with 3 gold, 3 silver, and 7 bronze awards.
The Philippine SM malls won two golds, two silvers, and four bronzes while SM malls in China reaped one gold, one silver, and three bronze awards, besting other top companies and multinational corporations from 29 participating nations. The Asia-Pacific Stevie Awards is the prestigious international awards competition that acknowledges the innovative efforts of businesses in the Asia-Pacific region.
“We are elated and grateful to be recognized at the Asia-Pacific Stevie Awards, as this represents the innovative thinking of all SM malls nationwide and in China in developing initiatives that help the community amid the pandemic,” said Steven Tan, president of SM Supermalls.
SM Buddy Program, a virtual shopping assistant, offered help to its 2.3 million Facebook followers amid the pandemic. Through the service, around 60 local delivery providers with more than 2,500 local riders have benefited and were able to provide jobs for tricycle operators by encouraging them to become delivery riders as well.
The 2020 Safe Malling at SM campaign was also awarded Silver Stevie under the Communications or PR Campaign of the Year, and COVID-19-related Information category, and a Bronze Stevie for the audio-visual presentations that accompanied the campaign under the competition’s Innovation in Public Relations Videos category.
SM’s Rider Program won a Silver Stevie Award under Most Valuable Corporate Response category. SM’s Plant Fest campaign, on the other hand, was recognized with a Bronze Stevie for Innovation in Community Relations or Public Service Communications. SM Supermalls was also given a Bronze Stevie for Innovation in Cross-Media Marketing for The Aura Shopper, an innovative service that allows SM Aura Premier customers to conveniently shop using their Facebook Messenger accounts.
The Tree of Moment campaign of SM Xiamen Lifestyle Center won the Gold Stevie Award under Innovation in Marketing category while SM City Xiamen bagged the Silver Stevie Award for its SM Planting Grass Festival under Innovation in Communication/PR category. Bronze awards were given to SM City Chengdu, SM City Chongqing and SM City Tianjin for the campaigns Enjoying a Natural Wonderland at SM Chengdu, SM First Sweet Watermelon Festival and Back to Super Dinosaurs’ World respectively.
These global awards stand as testimony to SM Supermalls’ and SM China’s reputation as some of Asia-Pacific’s most innovative companies, employing creativity and corporate social responsibility in the different areas of its business. Both SM Supermalls and SM China are owned and operated by SM Prime Holdings, Inc., one of the largest integrated property developers in Southeast Asia.
Leading Change in the New Reality
SM Supermalls’ Human Resources Division reaped Gold Stevie Award under the category Innovation on Human Resources Management, Planning and Practices for its program, “Leading Change in the New Reality.” With the well-being of its employees as its priority, the HR division pivoted its programs anchoring on three pillars that shape life in SM – purpose, passion and performance. Through these various employee programs, SM Supermalls was able to retain 98% of its high potential talents.
In bagging the Silver and the Bronze Stevies for Communications or PR Campaign of the Year for COVID-19 Information and Innovation in Public Relations Videos respectively, SM Supermalls was recognized for its effective execution of the #SafeMallingAtSM public information campaign that comprehensively details all safety and sanitation measures for all shoppers, employees, and tenants of its malls nationwide.
For its innovative execution of a community relations or public service communication campaign, SM Supermalls took home a Bronze Stevie for mounting the very first SM Plant Fest in February 2021, with the aim to help plant enthusiasts in their green journey. MSMEs participating in the exhibit were given affordable rates to utilize mall spaces during the event, providing them with a safe platform to showcase their plant-related merchandise. The event was complemented by educational webisodes on plant care which provided helpful information from Philippine Bonsai Society Inc., SM’s institutional partner for the campaign.
Tree of Moment
SM Xiamen Lifestyle Center created a large-scale public campaign of “Tree of Moment which won a Gold Stevie Award. The theme of the campaign is to connect strangers with each other by scanning the code to learn the story. With the concept of “Connection and Symbiosis”, SM and its tenants were deeply integrated, presenting a series of activities such as comics, reading, movies and concerts, allowing the “Tree of Everything” to blossom into infinite possibilities.
SM Planting Grass Festival
SM City Xiamen’s SM Planting Grass Festival which won a Silver Stevie is a 49-day-long environmental protection campaign. It adopted various innovative forms such as animated video, hand-drawn graphics, naked-eye 3D painting, mirror interaction and other forms in order to carry out multiple online and offline warm-up events. In addition to the traditional activities of Earth Hour, the mall joined hands with brands to create a botanical world of photography, viewing, floral art and painting to live in symbiosis with nature.
Enjoying a Natural Wonderland
Enjoying a Natural Wonderland of SM City Chengdu won a bronze medal at the Stevie Awards for cross-collaboration through an innovative move to set up a mobile museum in the shopping mall. The mall held one-month exhibition of 8pcs rare animal specimens, with more than 100,000 visitors. There were also customized public transportation cards that were provided to encourage people to choose more environmentally friendly travel methods when they go out.
SM First Sweet Watermelon Festival
SM City Chongqing earned Bronze Stevie Award for its First Sweet Watermelon Festival which featured a series of innovative and unique activities to arouse customers’ initial “summer memory” and adopted interactive experiential activities to create a good place for parents and children to relax and also opened a summer parent-child feast.
Back to Super Dinosaurs’ World
SM City Tianjin, the biggest and newest mall of SM Group in China, introduced the 1st Immersive & Interesting Education Carnival with 500M² Back to Super Dinosaurs’ World which has earned a Bronze Stevie.
SM, SM Supermalls, Asia-Pacific Stevie Awards, SM Group, SM China, SM City Tianjin, Back to Super Dinosaurs’ World
The Asia-Pacific Stevie® Awards is a prestigious international business awards competition that is open to all organizations in the 29 nations of the Asia-Pacific region. The focus of the awards is on recognizing innovation in all its forms.
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