CHINABANK
Banking That’s Focused on You
At the heart of Chinabank’s enduring relationships is our dedication to knowing our customers well and providing them the banking support and solutions best suited to their financial needs, goals, and circumstances.
This unwavering customer focus is in our company DNA, manifested in the way we take care of our customers, and drives Chinabank’s growth and resilience.
In 2024, we achieved an all-time high consolidated net income of PHP24.8 billion. We are still the fourth largest private universal bank in the Philippines, with total assets of PHP1.6 trillion. Deposits hit PHP1.3 trillion as we made account opening and saving easy and convenient. Gross loans reached PHP933 billion as we improved the loan process and enabled easier access to financing for more people and businesses.
Focused on Your Goals
For over a century, Chinabank has a strong presence in the entrepreneur, middle market, and business segments. In 2024, alongside ongoing digital transformation, we amplified our commitment to customer centricity and broadened our clientele though a brand refresh program, Focused on You.
Building on Chinabank’s solid foundation as a trusted bank in an evolving landscape, the campaign was supported with initiatives that prove our focus: to help Filipinos achieve their dreams.
We pioneered in the Philippines the Instant Issuance Process so Filipinos can get a Chinabank Credit Card in just 30 minutes. We expanded our product offerings, launching our first-ever Visa-branded credit card, Chinabank Velvet Visa Signature, and our first feeder fund-structured UITF with a monthly income-payout feature, Chinabank Income-Paying Dollar Bond Feeder Fund. We continued to strengthen our technology foundations, putting greater emphasis on digital, data, and analytics to offer delightful and digital-first experiences to individuals and businesses of all sizes. We redesigned and launched the best iteration of our mobile app, My CBC. Receive money, save it, manage it, transfer it, pay bills, and even open accounts all with one bank, using one app.
For our solid financial performance and customer-centric, technology-enabled retail strategy, Chinabank was named by the Asian Banking & Finance in 2024 as the Domestic Retail Bank of the Year.
Focused on Sustainability
As we empower Filipinos to navigate their financial futures with confidence, we help build a sustainable future for all. We fund renewable energy projects and initiatives that promote resource efficiency and avoidance of greenhouse gas emissions, manage our own environmental footprint, and uphold high governance standards.
In 2024, Chinabank was recognized by The Asset for excellence in environmental, social, and governance (ESG) practices. The bank also made it to TIME’s list of the top 1,000 firms across the globe in terms of employee satisfaction, revenue growth, and ESG performance, and again won the Institute of Corporate Directors’ top governance award, the Five Golden Arrows.
Looking ahead, we will continue to sharpen our customer and sustainability focus, leveraging our financial strength and expertise to make a difference in the lives of more Filipinos and future generations.
