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Serving Communities

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At SM, we embrace our communities with a common objective: to create sustainable development through the creation of shared value. We do this by helping develop local economies through providing inclusive economic opportunities, while creating positive social impact.

We Are SM
Our Business
Our Communities
How We Create Shared Value
Our Valued Resources
Our Reports

Our Vision and Commitment

Sustainability is at the heart of our vision – to build an ecosystem of sustainable businesses that are catalysts for responsible development in the communities we serve.

We are committed to partner with our host communities to provide a consistently high standard of service to our customers, look after the welfare of our employees and deliver sustainable returns to our shareholders, at all times upholding the highest standards of corporate governance and environmental stewardship in all our businesses.

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What We Do

Our core business is in retailing, banking, and developing properties into integrated lifestyle cities to benefit millions of Filipinos nationwide. Across all its entities, the group acts as a catalyst for responsible development in communities nationwide.

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Our Values

What We Stand For

Drive and Enthusiasm, Entrepreneurship, Leadership, Integrity, and Teamwork are the values that guide us every day.

When we work together as one SM team, we provide the best possible experiences for our customers.

Drive and Enthusiasm

We show up, we get things done and we make it happen.

Leadership

We always consider the wider good – we’re here to make things better.

Integrity

We do the right thing even if no one is looking.

Teamwork

We work as a team guided by family values.

Entrepreneurship

We find the places there’s a problem to be solved – and seize the opportunity.

How We Create Value

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Our Valued Resources

Following our value creation framework, we mobilize our capitals-our most valued resources-to work together to achieve sustainable business objectives and deliver long-term value for all our stakehoders.

What We Do

The purpose of our businesses is to serve as catalyst for development in the communities we serve through the synergy generated by our unique ecosystem of sustainable businesses.

Ecosystem

We keep an eye on the future

Identifying Risks And Opportunities
· Trends that Shape Changing Demographics
· Climate Related and Geopolitical Risks
· Limitation in Resources
· Shift in Human Capital Skills
· Underlying Technological Innovation

Why we’re here

· Ecosystem that serve as growth drivers in provinces
· Real Impact for Communities
· Stewardship of the Environment
· Empowered Teams that Deliver

For us good governance means

· Sustainable Business Vision from Principals and Board
· Capable and Innovative Management Teams Ensuring Delivery
· Clear, Communicated and Measurable Objectives
· Customer-Focus, Service-Driven Culture

What’s Important

We identified what are critical for us in order to create consistent value that can be shared by our stakeholders aligned to what matters to them.

What We Delivered

We work on critical issues at all levels of leadership from our strategy to day-to-day delivery of our products and services – clearly exhibited the values that the SM brand represent.

Our Impact

We strive for transparency and accountability across all areas of our business, and are focused on becoming a global leader in sustainable business practices.

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Our Business Footprint

SM Retail

We’ve Got It All for Every Filipino

Retailing is at the heart of SM. The SM Store is our anchor department store, and its 26 other formats retail brands ensure a leading presence in most retail categories. SM is also a partner of choice of foreign brands that have established their presence in the Philippines. Learn More

77.3%

Effective Interest

PHP378.1bn

Revenues

72

THE SM STORE

215

Savemore

1,611

Brand Affiliates

1,412

Alfamart

65

SM Hypermarket

54

SM Hypermarket

82

Waltermart

1

MindPro

BDO Unibank, Inc.

We go where we are needed

Over 34 million adult Filipinos are still unserved and do not have bank accounts, while others, including businesses, remain underserved or lack access to other financial services, especially those in rural areas. Learn More

45.3%

Effective Interest

Php149.2bn

Net Interest Income

Php57.1bn

Net Income

1,650

Branches in the Philippines

4,655

ATMs

2

Foreign Branches

China Banking Corporation

Sustaining high performance and excellent governance standards

The year 2022 marked the tail end of the pandemic, and for China Bank, it was another banner year. We continued to deliver on our strategic priorities and to help our clients and other stakeholders recover and move successfully forward. Learn More

22.5%

Effective Interest

PHP45.6bn

Net Interest Income

PHP19.1bn

Net Income

640

Branches

1,044

ATMS

SM Prime Holdings

Creating Meaningful Communities

In property development, we manage and build integrated developments that consist of a mix of retail, office and entertainment buildings, condominiums, hotels, convention centers, and entertainment facilities that are centered on our network of malls. Learn More

22.5%

Effective Interest

PHP45.6bn

Net Interest Income

PHP19.1bn

Net Income

640

Branches

1,044

ATMS

PORTFOLIO INVESTMENTS

Capturing high growth opportunities in the emerging Philippine economy

SM invests in key sectors in the Philippines with high growth potential, including logistics, bakeshops, urban dormitories, leisure, mining and geothermal energy. Learn More

26.6%

Belle Corp.

52.9%

2GO Group

34.1%

Atlas Mining

71.3%

PULS

95%

NEO Subsidiaries

34%

NEO Associates

100%

PGPC

34%

CityMall

74.1%

Goldilocks

51%

Airspeed